By creating a profile, attending classes, and/or purchasing any class, package, membership, private session, or event through Tease Studio or Teaser 2 Studio, you are acknowledging and agreeing to our studio policies.

It is your responsibility to read, understand, and follow all policies in full. There are no exceptions to these rules, and we are unable to make individualized policy adjustments. We strongly encourage every client to review this policy page in its entirety and stay up to date with communications, as updates may occur at any time.

Class Sign-Up Policy

• While drop-ins are welcome, we highly recommend reserving your class in advance, as many classes sell out and have limited capacity.

• Payment is required at the time of sign-up for single classes or packages.

• You may register for classes via:

  • Our website

  • The Tease Studio App

• Clients are only permitted to register themselves for classes. We do not allow clients to sign up on behalf of others.

Policy Notes & Updates

• All policies apply to both Tease Studio and Teaser 2 Studio.

• Policies were last updated 1/2025 to reflect changes in fees and cancellation windows.

• We reserve the right to update policies at any time. Changes will be communicated via email and posted on our website.

Cancellation & No Show Policy-

Due to our limited class sizes and high demand, we require 8 hours' notice for all class cancellations or reschedules to retain the class credit.

• Late Cancel (less than 8 hours before class):
• Unlimited/autopay members: $15 fee charged to card on file
• Punch card/drop-in/third-party bookings: Loss of class + $10 fee

• No-Show (did not attend and did not cancel):

• Unlimited/autopay members: $20 fee
• Punch card/drop-in/third-party bookings: Loss of class + $20 fee

⚠️ A valid payment method must be on file to process fees. Fees must be paid before booking another class.We unfortunately cannot make any exceptions to this policy. All members are required to have a form of payment on file for the late cancelation fees that they acquire. If there is not a form of payment on file the account will be charged and must be paid before attending another class.

Private Lesson Cancellation Policy

Private sessions must be canceled at least 12 hours in advance. Late cancellations or no-shows for private lessons will result in loss of the session. No exceptions.

Wait list policy ::

Our classes are often full, but our waitlist gives you the chance to grab a spot if one opens!

• When you join the waitlist, it is treated as a confirmed class registration. If you are moved into class, standard cancellation and no-show policies apply.

• You will receive an email or text if you are moved into class.

  • Up to 1 hour before class: Notification sent via your MindBody preferences

  • Less than 3 hours before class: Tease Studio will contact you directly

• If a spot doesn’t open, you will not be charged and your class credit remains in your account.

⚠️ Please ensure email and SMS notifications are enabled in your MindBody profile.We unfortunately cannot make any exceptions to this policy.

Late policy ::

• If you are more than 10 minutes late, your spot may be released, and you will not be allowed into class.

• For morning classes (6:30 AM–12:20 PM), doors lock at start time due to no front desk.

• If you're running late, please call us before class begins so we can try to hold your spot.

• If you late cancel or no show from a registered class, you are subject to Tease Studio cancelation policies and will be charged $20 late cancel fee if you are a monthly member. If you have a class package (drop in, punch cards, packages), you will lose your class AND be charged $10. If you do not have a card on file, you will not be allowed into class until the late cancelation fee is paid.

Transactions & Billing Policies

Final Sale Policy

All purchases made through Tease Studio and Teaser 2 Studio are final and non-refundable, including but not limited to:

• Group classes (in-studio and virtual)

• Private and semi-private lessons

• Parties and event bookings

• Workshops and class series

• Merchandise, gift cards, punch cards, and rentals

No refunds, credits, or transfers will be issued. We are unable to make exceptions to this policy.

Billing Responsibility

It is the responsibility of the client/account holder to ensure that payment information is current and valid in their profile.

• Tease Studio does not store or have direct access to your full card information

• Updating billing info in your profile will automatically update the default payment method used by the studio

• A valid payment method is required on file for:

  • Monthly memberships (autopay)

  • Class packages and drop-ins

  • Workshops and private sessions

  • Merchandise pre-orders

  • Payment plans

  • Late cancelation or no-show fees

If your account carries a balance for more than 30 days, the studio may charge the card on file to resolve the balance.

Failed Payments & Collection

If a payment fails or is returned:

• A $25 returned payment fee will be applied

• Membership privileges will be paused until balance is paid in full

• You may be contacted via phone, text, or email using automated systems

• If unresolved, unpaid balances may be sent to collections, including:

  • 30% collection fee

  • Attorney and court fees

  • Interest assessed at 18% annually (1.5% per month)

If you anticipate a payment issue, please contact us before your billing date so we can work with you. We want to avoid using collections whenever possible.

Rewards Program

• Reward points can be redeemed only toward regularly priced items

• A maximum of $15 in rewards may be used per transaction

• Rewards expire 75 days after issue and cannot be reissued, refunded, or carried over

Membership & Workshop Payment Terms

Memberships and workshop series are extended payment options and must be paid in full by the end of their contract.

• You may prepay your full balance at any time by contacting the studio

• Negative balances or non-payment may result in cancellation of your membership and referral to collections

• Contract obligations remain valid regardless of class attendance, personal conflicts, or skipped months

Gift Card Policy

Gift cards at Tease Studio and Teaser 2 Studio are a great way to treat someone to confidence and movement!

Purchasing Options

• Gift cards may be issued as a physical card or digitally applied to the recipient’s client account.

• Payment must be made by cash, credit, or debit card.

  • Gift cards cannot be purchased using points, trades, or other discounted gift cards.

Redemption & Use

• Gift cards are valid for 12 months from the date of purchase.

• They can be applied toward:

  • Group classes and punch cards

  • Private lessons and parties

  • Memberships

  • Studio merchandise

  • Special promotions (e.g., “2 classes for $20” holiday sales)

  • Account credit for future use

If unused after one year, the amount paid (not the promotional value) may be applied as a credit to the purchaser’s account for future purchases.

Discounted Gift Cards

• When gift cards are purchased at a discounted rate, only the dollar amount paid (e.g., $20), not the promotional offer (e.g., 2 classes), may be applied toward standard purchases like punch cards or memberships.

How to Redeem

Gift cards can be redeemed:

• In studio

• By email: manager@teasestudio.com

• By phone: [Insert studio phone number]

Sales, Groupons & Third-Party BookingsClassPass / Google / Third-Party Users

If you're booking through ClassPass, Google, or any third-party system, please be aware of the following:

• We cannot view or manage your third-party account or bookings.

• You must manage your reservations and cancellations through the platform you used to book.

• We cannot:

  • Register you for a class

  • Cancel or remove you from a class

  • Mark you as "attended" if you did not show up

We recommend reviewing the terms and policies of any third-party booking platform before use.

Sales, Groupons & Promotional Packages

• All sales, discounted packages, and Groupons have expiration dates.

  • These expiration dates cannot be extended unless a studio extension is purchased (see below).

  • Activation of the package begins on the date of purchase, unless otherwise noted on your receipt or promotion.

• Credits issued by the studio (e.g., from customer service or adjustments) may not be used for:

  • Sales items

  • Promotions or discounted packages

  • Groupon purchases

Studio-issued credits may only be used on:

• Full-priced classes and punch cards

• Private lessons

• Parties

• Studio rentals

• Late cancellation or no-show fees

Old Punch Cards and Packages

• Punch cards or packages purchased before March 23, 2015 have an expiration date of October 1, 2017. These can no longer be redeemed.

Extension Option

If your class package is nearing expiration and you need more time:

• You may purchase a 30-day extension for $25 (must be done before the expiration date).

• To request an extension:

  • Email: manager@teasestudio.com

  • Or call the studio directly

Note: Groupon packages are not eligible for extensions.

Class Schedule Changes

At Tease Studio and Teaser 2 Studio, we are always growing—and we love that! As class demand evolves, we may adjust the schedule to better serve our clients and prevent overcrowding. While we strive for consistency, please understand that some schedule changes are unavoidable.

Substitutions

• Instructor substitutions may happen due to illness, scheduling conflicts, or personal matters.

• All of our instructors offer unique specialties and styles, so finding an exact substitute may not always be possible.

• When substitutions occur, credits or class transfers will not be issued.

Cancellations

• Occasionally, classes may be canceled due to unforeseen circumstances such as:

  • Severe weather

  • Instructor illness or injury

  • Emergency maintenance or studio closures

• If cancellations become frequent or impact your membership significantly, we are happy to consider expiration date extensions on packages or memberships on a case-by-case basis.

Our Commitment

We do our very best to limit schedule disruptions and maintain a consistent class lineup. However, we appreciate your flexibility and understanding when changes are necessary due to:

• Instructor availability (other jobs, school, family, etc.)

• Seasonal attendance shifts

• Studio growth and program expansion

We’ll always notify you of any major changes via email and studio signage. Be sure to check your schedule regularly and opt into email/text updates through your Mindbody profile!

Studio Communications Policy

We do our best to keep you informed and up-to-date with any changes to classes, policies, or studio operations. Please note the following:

How We Communicate

All official updates will be communicated via:

• Email notifications

• Studio newsletters

• Our website

• In-studio postings

We reserve the right to make changes to:

• Studio policies

• Class schedules

• Membership agreements

• Payment structures

• Studio hours or operations

All updates will be communicated in a timely manner through the above channels. It is the client’s responsibility to stay informed by regularly checking their email and reviewing posted communications.

Membership & Package Communication

All membership-related inquiries must be submitted via email to manager@teasestudio.com

. This includes:

• Membership cancellations

• Payment method updates

• Changes to your membership plan

• Requests for holds or extensions (when applicable)

Cancellation Terms

• Cancellation requests must be made at least 30 days prior to the next billing date.

• Voicemails, texts, or social media messages are not accepted as valid notice.

• All cancellation requests must be submitted and acknowledged via email.

VIT Memberships

• VIT Memberships have a minimum 2-month commitment.

• Ultimate memberships have a minimum of 3 month commitment

• Early termination before theterm is complete will result in a $250 early termination fee.

Weather & Event Exceptions

We understand that weather can be unpredictable—but if the studio is open and classes are running, our regular cancellation and no-show policies remain in effect.

• If you choose to attend a class during inclement weather, please plan accordingly.

• If Tease Studio cancels a class due to extreme weather or other "Act of God" events, your class credit will be returned to your account and no penalties will apply.

Please check email or our social media for weather-related updates.

Client Etiquette

At Tease Studio, we’ve built a space centered around confidence, community, and respect. Help us maintain that energy by following these expectations:

In-Studio Etiquette

• All students must be 18+. For liability and safety reasons, no minors or children are allowed in the studio during class hours.

• Phones off the floor unless explicitly allowed for freestyles or emergencies. Let your instructor know if you need to keep your phone nearby.

• No observers are permitted during classes.

• Do not interrupt ongoing classes. You may quietly enter to change or prepare if you're scheduled for a later session.

• Arrive at least 10 minutes early—especially if it's your first time.

• Check in at the front desk before class—even if the staff knows you.

• Be respectful and attentive while instructors are teaching.

• No pets or animals allowed in the studio during classes.

• Zero tolerance for intoxication: Anyone suspected of being under the influence of drugs or alcohol will be asked to leave immediately for the safety of all participants.

Pole Class Etiquette & Safety

We take pole safety seriously—both to ensure your progress and to protect everyone in class.

Progression & Skill Levels

• All new students must begin with Pole Technique Level 1.

• Advancement is based on instructor approval only. Our levels are structured intentionally for safety and progression.

• If you register for a class above your level, we may ask you to reschedule.

Safety Guidelines

• No rings, bracelets, or sharp metal buckles/shoes on poles or equipment.

• No lotion on the day of class—residue makes the poles dangerously slippery.

• New tricks must only be taught and spotted by instructors—not other students.

• Never spot or coach others in class. This is a liability and safety issue, and we will ask you to stop or leave if this occurs.

Equipment & Weight Limits

• Pole, lyra, and sling equipment have a manufacturer-set weight limit of 375 lbs.

• For your safety, please inform us if you are above this limit before participating.

Shared Equipment

• Expect to share poles, lyras, or slings during class.

• We encourage you to connect with new students—or bring a friend!

Non-Solicitation Policy

To maintain a welcoming and distraction-free environment, we ask that all staff, students, and visitors refrain from promoting or soliciting outside businesses within the studio space. If you would like to share your business with our community, we offer a dedicated space at the studio for business cards or flyers. Please speak with a front desk staff member for placement approval. We appreciate your respect for this policy as we work to keep Tease a space focused on empowerment, movement, and community.

Respect, Responsibility & Studio Culture

We’re a small business fueled by passion, hard work, and the love of what we do—and we serve a community of clients who inspire us every day.

Please help us continue doing what we love by:

• Respecting staff, space, and each other

• Not taking advantage of studio resources, staff generosity, or policies

• Bringing kindness and good energy into every class, session, or event

We reserve the right to refuse service to anyone who disrespects the space, its people, or our policies. We never want to use that right—but we will if needed to protect our community.

Change Is Inevitable, Kindness Is Essential- Schedules shift. Instructors rotate. Policies evolve. We promise to do our best to keep you informed—and we ask that you do your part by reading studio emails, notes, and updates.

This is a safe, inclusive space for everyone. That respect flows both ways: we promise to respect you, and we ask that you respect us in return.

We can’t wait to dance with you soon. 💫